About IMPACT TRAINING SERVICES

Our Vision

"To help every client reach their goals through constant support, expert feedback, and continuous improvement."

At Impact, we combine language coaching with deep medical and scientific expertise. We support our clients by:

Listening closely to understand the specific technical challenges of your industry.

Creating custom courses that focus on real-world medical and life sciences topics.

Providing practical advice on how to use your new English skills to get better results at work.

Our Mission

Our mission focuses on three key areas:

Global Communication: To help professionals work effectively in the international business and scientific world.
Confidence & Success: To build the confidence needed to speak up and lead in important meetings, negotiations, and presentations.
Specialized Tools: To give every student the exact language skills and professional tools they need for their specific job.

Courses and Services

All courses are tailored to student needs and are aligned with the requirements of stakeholders, such as managers, departments and company. Training options include:

Modular courses for Small (3-4) or Larger Groups (5-8) (e.g. 12 - 20 weeks)
1-1 Business skills development coaching (12 - 40 weeks)
Meeting and Negotiation Skills
Presentation skills for impact
Videoconferencing
Professional editing and proofreading

Profile

Company

Impact Training Services

Established

January 1st 2013, Osaka, Japan

Business

Business English Skills

Training Director

Mark Thompson (President)

Employees

Registered Office Address

Minami Suita 3-19-7 Suita City Osaka, Japan 564-0043

Phone/Fax:

066-821-6008

Mobile:

090-1907-9230

Company Profile

Impact is a specialist training services company. We have extensive experience in delivering flexible, tailored and personalized English training and coaching to a wide range of corporate clients in Japan.

Experience

Mark Thompson (UK)

President & Training Director

With over 30 years of professional experience, Mark is a specialist in high-level communication within the pharmaceutical and life sciences sectors. Since founding Impact in 2013, he has focused on delivering precision-based coaching that combines linguistic expertise with strategic business insight. His background includes over a decade as a dedicated trainer for a leading multinational pharmaceutical firm, where he mastered the nuances of medical report writing, leadership, and cross-cultural facilitation.

Education: BA (Hons) Manchester Metropolitan University
Certification: Cambridge RSA TEFLA; Institute of Sales and Marketing Diploma
Linguistic Skill: Japanese Language Proficiency Test (JLPT) Level 2

Edward Iftody (Canada)

Senior Business English Coach

Edward brings a unique dual perspective to Impact, combining his background as a former CEO of a financial software company with extensive experience in corporate coaching. Since 2004, he has partnered with global leaders in the pharmaceutical and chemical industries to refine their professional communication. Edward specializes in assertive meeting skills and executive-level coaching, helping leaders navigate complex teleconferences and high-stakes business environments.

Education: BA University of Alberta
Executive Experience: Former CEO, PureLogix Corp.
Specialization: Assertive Meeting Skills & Executive Coaching

Sian Bollee (Canada)
Business Communication & Executive Presentation Specialist

Sian brings 25 years of experience in elevating Business English for professionals across Japan. She specializes in crafting clear, concise communication strategies essential for multicultural corporate environments. Her training focuses on high-stakes meetings, executive-level presentations, and the nuances of cross-cultural leadership.

Certification: BA (Hons) in Business Administration
Licence: TEFLA Teaching Licence (Grade B)

Tom Turton (UK)
Technical Communication & Life Sciences Training Expert

With a Master of Education and a background in Biology, Tom bridges the gap between scientific expertise and professional communication. He has over 20 years of experience delivering corporate training in Japan, with a specific focus on the technical and medical sectors. Tom specializes in project management and the precise communication required for scientific and technical presentations.