Videoconference / Teleconference Skills

As the world becomes smaller with digital technology, many people are involved in virtual meetings. These can be very challenging, especially if you can’t see the other person. In this workshop, participants learn several practical skills in role-play scenarios that can make these meetings easier and more productive. For example:

• Use a name when you interrupt
• Clarify often
• Ask short, direct questions
• Summarize effectively
• Confirm next actions